Shipping policy

Shipping Policy 

At Zahra Picks, we are committed to delivering your orders with care, reliability, and transparency. This shipping policy outlines how we process, ship, and deliver your purchases so you can shop with complete confidence.

Order Processing Time

All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.

Please note: During high-demand periods, processing times may be slightly extended — but we always strive to dispatch your order as quickly as possible.

Shipping Time & Delivery

We offer delivery across Pakistan and selected international locations.

  • International Orders: Estimated delivery within 7–15 business days

Delivery timelines are estimates and may vary depending on your location, courier service, and external factors.

Shipping Charges

Shipping costs are calculated at checkout based on your location and order size.

We may occasionally offer:

  • Free shipping promotions

  • Discounted delivery rates

All applicable charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment in real time.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) within Pakistan for your convenience.

To ensure smooth delivery:

  • Please provide accurate contact details

  • Orders may be confirmed via call or message before dispatch

Delays & Unexpected Issues

While we work with trusted courier partners, delays can occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier disruptions

In such cases, we appreciate your patience and understanding. A clear shipping policy helps set the right expectations and builds customer trust (Shopify).

Incorrect Address / Failed Delivery

Please ensure your shipping details are correct at checkout.

If a delivery fails due to:

  • Incorrect address

  • Unavailable recipient

Additional shipping charges may apply for re-delivery.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

We will investigate the issue and offer a suitable resolution, which may include a replacement or refund.

International Duties & Taxes

For international orders, customs duties and taxes (if applicable) are the responsibility of the customer.

Need Help?

If you have any questions regarding your order or shipping, feel free to contact our support team. We’re here to make your shopping experience smooth and enjoyable.

Zahra Picks — Delivering quality, right to your doorstep..